Customer Magic The Macquarie WayFROM #1 NEW YORK TIMES BESTSELLING AUTHOR, JOSEPH A. MICHELLI Lessons on leveraging world class customer experience and innovation to grow your business. It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer centric results. It's that magic that makes Australian telecommunications company Macquarie Technology world leaders in award winning customer experience. Joseph A. Michelli, the bestselling author of
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