Agptek HA0071 Handsfree Call Center Dialpad Corded Headset TelephoneProduct description: Ideal for small offices and home based agents in telephone intensive situations, the Agptek HA0071 is a fully functioning single line telephone with conveniently arranged controls. It is the obvious choice for anyone who spends a lot of time on the telephone such as call center agents and telemarketers and who wants to take up minimum desk space for a telephone headset system. Key Features: Hold, Flash and Mute functions, Flash